A CRM Truly Built for 3PLs
Supply Chain Relationship Management (SCRM) is the world's first off-the-shelf CRM engineered solely for 3PLs. It offers fully specialized 3PL features with an advanced logistics quoting tool. No customizations required.
Out-of-the-Box Logistics Capabilities
SCRM offers specialized 3PL features out-of-the-box with no customizations required.
Here's what makes SCRM unique and an exact fit for 3PLs.
Logistics Specialized CRM
Out-of-the-box, SCRM's dashboard is designed to present the most valuable data for 3PLs. From data such as shipment count, shipment frequency, client ranking by awarded shipments, and more, 3PLs can have essential information at their fingertips. Moreover, SCRM can integrate with any TMS, WMS, accounting system, and more.
Full Logistics Quoting Capabilities
SCRM includes a full logistics quoting tool, out-of-the-box. It lets you create consolidated or separate FTL, LTL, Intermodal, FCL, LCL, Air, and Warehousing quotes in 3 minutes or less. It can provide real-time pricing across 100+ carriers, current market conditions, and historical pricing (cost, margins, markups, and more) at the specific customer and lane level, so you can win more profitable deals.
Logistics Sales Analytics
SCRM comes with a powerful sales analytics tool that provides deep insights into your organization's sales activities. From learning the salespeople that produce the highest margins, convert the most deals, and more, you can identify the most effective individuals in your team and detect areas for improvement.
Plus All the Standard CRM Features
In addition to the out-of-the-box logistics capabilities, SCRM includes all standard CRM features to help you retain customers and boost sales.
Lead & Customer Management
Easily view, manage, and track all your sales leads and customers from one centralized platform.
Sales Pipeline
Never lose track of your leads and customers as they move through the different sales stages.
Deal & Task Management
Avoid losing traction or momentum with leads, customers, and sales using deals and task management.
Sales Cycles
Achieve consistency in lead generation, customer service, sales follow-ups, and more with sales cycles.
Centralized Client Communication
Centralize all your clients’ communications and interactions (emails, calls, meetings) in one place.
Easy Integrations
Integrate SCRM with your applications to avoid information silos and double data entry.
Lead & Customer Management
Easily view, manage, and track all your sales leads and customers from one centralized platform.
Sales Pipeline
Never lose track of your leads and customers as they move through the different sales stages.
Deal & Task Management
Avoid losing traction or momentum with leads, customers, and sales using deals and task management.
Sales Cycles
Achieve consistency in lead generation, customer service, sales follow-ups, and more with sales cycles.
Centralized Client Communication
Centralize all your clients’ communications and interactions (emails, calls, meetings) in one place.
Easy Integrations
Integrate SCRM with your applications to avoid information silos and double data entry.
Lead & Customer Management
Easily view, manage, and track all your sales leads and customers from one centralized platform.
Sales Pipeline
Never lose track of your leads and customers as they move through the different sales stages.
Deal & Task Management
Avoid losing traction or momentum with leads, customers, and sales using deals and task management.
Sales Cycles
Achieve consistency in lead generation, customer service, sales follow-ups, and more with sales cycles.
Centralized Client Communication
Centralize all your clients’ communications and interactions (emails, calls, meetings) in one place.
Easy Integrations
Integrate SCRM with your applications to avoid information silos and double data entry.
Integrations that Matter
SCRM integrates in seconds with some of the most used logistics and standard applications in the market.
Real-time truckload rates, market conditions, and analytics
Accurate truck routes and location information
Comprehensive truck routing and mileage information
Real-time pricing information from
100+ carriers nationwide
Connect to LOADPlus and synchronize your customer data
Automatically synchronize and organize all your Office 365 emails
Automatically synchronize and organize all your Gmail emails
Real-time truckload rates, market conditions, and analytics
Accurate truck routes and location information
Comprehensive truck routing and mileage information
Real-time pricing information from
100+ carriers nationwide
Connect to LOADPlus and synchronize your customer data
Automatically synchronize and organize all your Office 365 emails
Automatically synchronize and organize all your Gmail emails
Real-time truckload rates, market conditions, and analytics
Accurate truck routes and location information
Comprehensive truck routing and mileage information
Real-time pricing information from
100+ carriers nationwide
Connect to LOADPlus and synchronize your customer data
Automatically synchronize and organize all your Office 365 emails
Automatically synchronize and organize all your Gmail emails
Real-time truckload rates, market conditions, and analytics
Accurate truck routes and location information
Comprehensive truck routing and mileage information
Real-time pricing information from
100+ carriers nationwide
Connect to LOADPlus and synchronize your customer data
Automatically synchronize and organize all your Office 365 emails
Automatically synchronize and organize all your Gmail emails
Why Settle with Generic CRMs?
See how SCRM compares to other solutions and offers 3PL-specific capabilities out-of-the-box and without additional customizations.
Features
- Logistics Dashboard
- Sales Pipeline & Stages
- Lead & Customer Management
- Sales Cycles
- Calls (VoIP Integration)
- Emails (Gmail & Office 365)
- Email Templates
- Notes
- Meetings
- Document Management
- Sites & Locations
- Tasks Management
- FTL, LTL, IM, FCL & LCL Quotes
- Multilane Quotes
- Real-time Truckload Rates
- Historical Lane
Cost Analysis - DAT Integration
- PC Miler Integration
- TomTom Trucker Integration
- Bluegrace Integration
- Freight Management System (TMS) Integration
- Reports & Analytics
- Open API
(Unlimited Integrations)
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Case Study
Integrated Freight Systems (IFS) offers the logistics industry a CRM with specialized features that can provide your business with unparalleled forward-looking sales management and a boost in operational efficiency.
Watch this video to see how one of our customers was able to boost their sales and customer acquisition rate by more than 50% using SCRM.
Our new account conversion rate has increased by more than 50% by providing SCRM to our sales team to manage their accounts effectively.
SCRM worked out-of-the-box for us. It seamlessly integrated with our systems & sales process to increase our efficiency in lead generation, prospecting, lead qualification, customer management, and winning new clients. I can now easily manage my sales team and track their sales activities while generating professional quotes in minutes.
Marc Wright
Vice President of Sales
Transportation Management Solutions
